References

A B C D E F G H I J K L M N O P R S T U V W Y

A

Abràmoff MD, Lavin PT, Birch M, et al. (2018). Pivotal trial of an autonomous AI-based diagnostic system for detection of diabetic retinopathy in primary care offices. npj Digital Medicine. https://doi.org/10.1038/s41746-018-0040-6

Adler-Milstein J, Jha AK (2017). HITECH Act Drove Large Gains In Hospital Electronic Health Record Adoption. Health Affairs. https://doi.org/10.1377/hlthaff.2016.1651

Drug Enforcement Administration, Department of Health and Human Services (2025). Fourth Temporary Extension of COVID-19 Telemedicine Flexibilities for Prescription of Controlled Medications. Federal Register. https://www.federalregister.gov/documents/2025/12/31/2025-24123/fourth-temporary-extension-of-covid-19-telemedicine-flexibilities-for-prescription-of-controlled

Drug Enforcement Administration (2025). Special Registrations for Telemedicine and Limited State Telemedicine Registrations. Federal Register. https://www.federalregister.gov/documents/2025/01/17/2025-01099/special-registrations-for-telemedicine-and-limited-state-telemedicine-registrations

Agency for Healthcare Research and Quality (2023). Health Literacy Universal Precautions Toolkit, 3rd Edition. Agency for Healthcare Research and Quality. https://www.ahrq.gov/health-literacy/improve/precautions/index.html

Agency for Healthcare Research and Quality (2024). AHRQ Digital Healthcare Research Program. Agency for Healthcare Research and Quality. https://digital.ahrq.gov/

Digital Therapeutics Alliance (2024). Digital Therapeutics Alliance. Digital Therapeutics Alliance. https://dtxalliance.org/

American Telemedicine Association (2018). ATA Practice Guidelines for Live, On Demand Primary and Urgent Care. American Telemedicine Association. https://www.americantelemed.org/resources/practice-guidelines/

American Hospital Association (2024). Congress Urged to Help Hospitals Impacted by Change Healthcare Cyberattack. American Hospital Association. https://www.aha.org/lettercomment/2024-03-20-congress-urged-help-hospitals-impacted-change-healthcare-cyberattack

AMIA (2024). AMIA - American Medical Informatics Association Resources. American Medical Informatics Association. https://amia.org/

ATA Action (2025). ATA Action Acquires Digital Therapeutics Alliance, Launches New Advancing Digital Health Coalition. ATA Action. https://ataaction.org/ata-action-acquires-digital-therapeutics-alliance-launches-new-advancing-digital-health-coalition/

Attia ZI, Kapa S, Lopez-Jimenez F, McKie PM, Ladewig DJ, Satam G, Pellikka PA, Enriquez-Sarano M, Noseworthy PA, Munger TM, Asirvatham SJ, Scott CG, Carter RE, Friedman PA (2019). Screening for cardiac contractile dysfunction using an artificial intelligence-enabled electrocardiogram. Nature Medicine 25(1). https://doi.org/10.1038/s41591-018-0240-2

Attia ZI, Friedman PA, Noseworthy PA, Lopez-Jimenez F, Ladewig DJ, Satam G, Pellikka PA, Munger TM, Asirvatham SJ, Scott CG, Carter RE, Kapa S (2019). Age and Sex Estimation Using Artificial Intelligence From Standard 12-Lead ECGs. Circulation: Arrhythmia and Electrophysiology 12(9). https://doi.org/10.1161/CIRCEP.119.007284

B

Barron P, Peter J, LeFevre AE, Sebidi J, Bekker M, Allen R, Parsons AN, Benjamin P, Pillay Y (2018). Mobile health messaging service and helpdesk for South African mothers (MomConnect): history, successes and challenges. BMJ Global Health. https://doi.org/10.1136/bmjgh-2017-000559

Bates DW, Singh H (2018). Two Decades Since To Err Is Human: An Assessment Of Progress And Emerging Priorities In Patient Safety. Health Affairs. https://doi.org/10.1377/hlthaff.2018.0738

Baumann LA, Baker J, Elshaug AG (2018). The impact of electronic health record systems on clinical documentation times: A systematic review. Health Policy. https://doi.org/10.1016/j.healthpol.2018.05.014

Baumel A, Muench F, Edan S, Kane JM (2019). Objective User Engagement With Mental Health Apps: Systematic Search and Panel-Based Usage Analysis. Journal of Medical Internet Research. https://doi.org/10.2196/14567

Beauchamp TL, Childress JF (2019). Principles of Biomedical Ethics. Oxford University Press (8th edition). https://global.oup.com/academic/product/principles-of-biomedical-ethics-9780190640873

Big Health (2024). US FDA Grants Clearance for SleepioRx. Big Health. https://www.bighealth.com/news/us-fda-grants-clearance-for-sleepiorx

Boston Children's Hospital Computational Health Informatics Program (2024). SMART on FHIR. SMART Health IT (Boston Children's Hospital). https://smarthealthit.org/

Byambasuren O, Sanders S, Beller E, Glasziou P (2018). Prescribable mHealth apps identified from an overview of systematic reviews. npj Digital Medicine. https://doi.org/10.1038/s41746-018-0021-9

C

Cegedim Healthcare Solutions / INPS (2024). Vision Clinical System. Cegedim Healthcare Solutions. https://www.inps.co.uk/vision-clinical-system

BioMed Central (2024). Implementation Science Journal. BioMed Central. https://implementationscience.biomedcentral.com/

CFIR Research Team (2024). Consolidated Framework for Implementation Research (CFIR). CFIR Guide. https://cfirguide.org/

Coalition for Health AI (CHAI) (2024). Blueprint for Trustworthy AI Implementation Guidance and Assurance for Healthcare. Coalition for Health AI. https://www.chai.org/workgroup/responsible-ai/blueprint-for-trustworthy-ai

Cottrill A, Cubanski J, Neuman T (2026). What to Know About Medicare Coverage of Telehealth. KFF. https://www.kff.org/medicare/what-to-know-about-medicare-coverage-of-telehealth/

COVID-19 Genomics UK (COG-UK) Consortium (2020). An integrated national scale SARS-CoV-2 genomic surveillance network. The Lancet Microbe. https://doi.org/10.1016/S2666-5247%2820%2930054-9

D

Laura J. Damschroder, Caitlin M. Reardon, Marilla A. Opra Widerquist, Julie Lowery (2022). The Updated Consolidated Framework for Implementation Research Based on User Feedback. Implementation Science. https://doi.org/10.1186/s13012-022-01245-0

Dang A, Arora D, Rane P (2020). Role of digital therapeutics and the changing future of healthcare. Journal of Family Medicine and Primary Care. https://doi.org/10.4103/jfmpc.jfmpc_105_20

Dantas LF, Fleck JL, Cyrino Oliveira FL, Hamacher S (2018). No-shows in appointment scheduling - a systematic literature review. Health Policy. https://doi.org/10.1016/j.healthpol.2018.02.002

Davenport T, Kalakota R (2019). The Potential for Artificial Intelligence in Healthcare. Future Healthcare Journal. https://doi.org/10.7861/futurehosp.6-2-94

Fred D. Davis (1989). Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology. MIS Quarterly. https://doi.org/10.2307/249008

Digital Medicine Society (2024). Digital Medicine Society (DiMe). Digital Medicine Society. https://www.dimesociety.org/

Ding H, Chen SH, Edwards I, Jayasena R, Doecke J, Layland J, Yang IA, Maiorana A (2020). Effects of Different Telemonitoring Strategies on Chronic Heart Failure Care: Systematic Review and Subgroup Meta-Analysis. Journal of Medical Internet Research. https://doi.org/10.2196/20032

E

Eberly LA, Khatana SAM, Nathan AS, et al. (2020). Patient Characteristics Associated With Telemedicine Access for Primary and Specialty Ambulatory Care During the COVID-19 Pandemic. JAMA Network Open. https://doi.org/10.1001/jamanetworkopen.2020.31640

Elwyn G, Durand MA, Song J, Aarts J, Barr PJ, Berger Z, Cochran N, Frosch D, Galasinski D, Gulbrandsen P, Han PKJ, Harter M, Kinnersley P, Lloyd A, Mishra M, Perestelo-Perez L, Scholl I, Tomori K, Trevena L, Witteman HO, Van der Weijden T (2017). A three-talk model for shared decision making: multistage consultation process. BMJ. https://doi.org/10.1136/bmj.j4891

EMIS Health (Optum UK) (2024). EMIS Health / Optum UK. Optum UK (formerly EMIS Health). https://www.emishealth.com/emis-web

European Commission (2022). European Health Data Space (EHDS). European Commission. https://health.ec.europa.eu/ehealth-digital-health-and-care/european-health-data-space_en

European Data Protection Board (2023). European Data Protection Board - GDPR Guidelines on Health Data. European Data Protection Board. https://www.edpb.europa.eu/our-work-tools/general-guidance/guidelines-recommendations-best-practices_en

European Parliament and Council of the European Union (2024). The EU Artificial Intelligence Act. European Parliament and Council of the European Union. https://artificialintelligenceact.eu/

European Parliament and Council of the European Union (2025). Regulation (EU) 2025/327 on the European Health Data Space. Official Journal of the European Union. https://eur-lex.europa.eu/eli/reg/2025/327/oj

F

FDA Center for Devices and Radiological Health (2023). Digital Health Center of Excellence. FDA. https://www.fda.gov/medical-devices/digital-health-center-excellence

FDA Center for Devices and Radiological Health (2025). Cybersecurity in Medical Devices: Quality Management System Considerations and Content of Premarket Submissions. FDA. https://www.fda.gov/regulatory-information/search-fda-guidance-documents/cybersecurity-medical-devices-quality-management-system-considerations-and-content-premarket

G

Galloway CD, Valys AV, Shreibati JB, Treiman DL, Petterson FL, Gundotra VP, Albert DE, Attia ZI, Carter RE, Asirvatham SJ, Ackerman MJ, Noseworthy PA, Dillon JJ, Friedman PA (2019). Development and Validation of a Deep-Learning Model to Screen for Hyperkalemia From the Electrocardiogram. JAMA Cardiology 4(5). https://doi.org/10.1001/jamacardio.2019.0640

Russell E. Glasgow, Thomas M. Vogt, Shawn M. Boles (1999). Evaluating the Public Health Impact of Health Promotion Interventions: The RE-AIM Framework. American Journal of Public Health. https://doi.org/10.2105/AJPH.89.9.1322

Ronda B. Goldfein, Sarah R. Schalman-Bergen (2010). From the Streets of Philadelphia: The AIDS Law Project of Pennsylvania's How-To Primer on Mitigating Health Disparities. Temple Law Review, Vol. 82. https://www.templelawreview.org/lawreview/assets/uploads/2012/02/82.5_Goldfein.pdf

Grundy Q, Chiu K, Held F, Continella A, Bero L, Holz R (2019). Data sharing practices of medicines related apps and the mobile ecosystem: traffic, content, and network analysis. BMJ. https://doi.org/10.1136/bmj.l920

Gulshan V, Peng L, Coram M, Stumpe MC, Wu D, Narayanaswamy A, et al. (2016). Development and Validation of a Deep Learning Algorithm for Detection of Diabetic Retinopathy in Retinal Fundus Photographs. JAMA. https://doi.org/10.1001/jama.2016.17216

H

Han YY, Carcillo JA, Venkataraman ST, et al. (2005). Unexpected Increased Mortality After Implementation of a Commercially Sold Computerized Physician Order Entry System. Pediatrics. https://doi.org/10.1542/peds.2005-1287

Health Level Seven International (2024). HL7 International. Standards organisation. https://www.hl7.org/

Health Level Seven International (2024). FHIR (Fast Healthcare Interoperability Resources). HL7 International. https://www.hl7.org/fhir/

Heeks R (2006). Health information systems: Failure, success and improvisation. International Journal of Medical Informatics. https://doi.org/10.1016/j.ijmedinf.2005.07.024

Henning KJ (2004). What is syndromic surveillance?. MMWR Supplements (US Centers for Disease Control and Prevention). https://pubmed.ncbi.nlm.nih.gov/15714620/

HHS (2021). New HHS Study Shows 63-Fold Increase in Medicare Telehealth Utilization During the Pandemic. CMS / U.S. Department of Health and Human Services. https://www.cms.gov/newsroom/press-releases/new-hhs-study-shows-63-fold-increase-medicare-telehealth-utilization-during-pandemic

HHS Office for Civil Rights (2024). HIPAA for Professionals. U.S. Department of Health and Human Services. https://www.hhs.gov/hipaa/for-professionals/index.html

HHS Administration for Strategic Preparedness and Response (2024). Healthcare and Public Health Sector Cybersecurity Performance Goals (HPH CPGs). U.S. Department of Health and Human Services. https://hphcyber.hhs.gov/performance-goals.html

HHS Office for Civil Rights (2025). HHS Breach Portal. U.S. Department of Health and Human Services. https://ocrportal.hhs.gov/ocr/breach/breach_report.jsf

Hibbard JH, Stockard J, Mahoney ER, Tusler M (2004). Development of the Patient Activation Measure (PAM): conceptualizing and measuring activation in patients and consumers. Health Services Research. https://doi.org/10.1111/j.1475-6773.2004.00269.x

Himmelstein DU, Campbell T, Woolhandler S (2020). Health Care Administrative Costs in the United States and Canada, 2017. Annals of Internal Medicine. https://doi.org/10.7326/M19-2818

HIMSS (2024). HIMSS Digital Health Indicator. HIMSS. https://www.himss.org/maturity-models/digital-health-indicator/

HISP / University of Oslo (2024). DHIS2. Open-source platform. https://dhis2.org/

HL7 International (2019). HL7 FHIR Specification. HL7 International. https://www.hl7.org/fhir/

HL7 International (2024). HL7 FHIR (Fast Healthcare Interoperability Resources). HL7 International. https://hl7.org/fhir/

Carlyn M. Hood, Keith P. Gennuso, Geoffrey R. Swain, Bridget B. Catlin (2016). County Health Rankings: Relationships Between Determinant Factors and Health Outcomes. American Journal of Preventive Medicine, 50(2), 129-135. https://doi.org/10.1016/j.amepre.2015.08.024

House of Commons Committee of Public Accounts (2013). The Dismantled National Programme for IT in the NHS. House of Commons (Nineteenth Report of Session 2013-14, HC 294). https://publications.parliament.uk/pa/cm201314/cmselect/cmpubacc/294/294.pdf

I

IMLC Commission (2024). Interstate Medical Licensure Compact. Interstate Medical Licensure Compact Commission. https://www.imlcc.com/

Insignia Health (2024). Patient Activation Measure (PAM). Insignia Health. https://www.insigniahealth.com/pam/

International Medical Device Regulators Forum (IMDRF) (2017). Software as a Medical Device (SaMD): Clinical Evaluation. IMDRF. https://www.imdrf.org/documents/software-medical-device-samd-clinical-evaluation

International Telecommunication Union (2024). Measuring digital development: Facts and Figures 2024 - Mobile network coverage. International Telecommunication Union. https://www.itu.int/itu-d/reports/statistics/2024/11/10/ff24-mobile-network-coverage/

J

JMIR Publications (2024). Journal of Medical Internet Research (JMIR) mHealth and uHealth. JMIR Publications. https://mhealth.jmir.org/

K

Kaplan B, Harris-Salamone KD (2009). Health IT success and failure: recommendations from literature and an AMIA workshop. Journal of the American Medical Informatics Association. https://doi.org/10.1197/jamia.M2997

Kaushal R, Jha AK, Franz C, Glaser J, Shetty KD, Jaggi T, Middleton B, Bates DW (2006). Return on investment for a computerized physician order entry system. Journal of the American Medical Informatics Association. https://doi.org/10.1197/jamia.M1984

Kohn R, Saxena S, Levav I, Saraceno B (2004). The treatment gap in mental health care. Bulletin of the World Health Organization. https://pmc.ncbi.nlm.nih.gov/articles/PMC2623050/

Koppel R, Wetterneck T, Telles JL, Karsh BT (2008). Workarounds to Barcode Medication Administration Systems. Journal of the American Medical Informatics Association. https://doi.org/10.1197/jamia.M2616

John P. Kotter (1996). Leading Change. Harvard Business School Press. https://store.hbr.org/product/leading-change/488037

Kruse CS, Krowski N, Rodriguez B, Tran L, Vela J, Brooks M (2017). Telehealth and patient satisfaction: a systematic review and narrative analysis. BMJ Open. https://doi.org/10.1136/bmjopen-2017-016242

Mark Kutner, Elizabeth Greenberg, Ying Jin, Christine Paulsen (2006). The Health Literacy of America's Adults: Results From the 2003 National Assessment of Adult Literacy (NCES 2006-483). US Department of Education, National Center for Education Statistics. https://nces.ed.gov/pubs2006/2006483.pdf

L

The Lancet (2024). Lancet Digital Health. The Lancet. https://www.thelancet.com/journals/landig/home

Le DN, Le CV, Tromp JG, Nguyen GN (eds) (2018). Emerging Technologies for Health and Medicine: Virtual Reality, Augmented Reality, Artificial Intelligence, Internet of Things, Robotics, Industry 4.0. Wiley. https://onlinelibrary.wiley.com/doi/book/10.1002/9781119509875

LeFevre AE, Dane P, Copley CJ, Pienaar C, Parsons AN, Engelhard M, Woods D, Bekker M, Benjamin P, Pillay Y, Barron P, Seebregts CJ, Mohan D (2018). Unpacking the performance of a mobile health information messaging program for mothers (MomConnect) in South Africa: evidence on program reach and messaging exposure. BMJ Global Health. https://doi.org/10.1136/bmjgh-2017-000583

Lehne M, Sass J, Essenwanger A, Schepers J, Thun S (2019). Why digital medicine depends on interoperability. npj Digital Medicine. https://doi.org/10.1038/s41746-019-0158-1

M

Mary Ann Liebert, Inc. (2024). Telemedicine and e-Health Journal. Mary Ann Liebert, Inc.. https://home.liebertpub.com/publications/telemedicine-and-e-health/54/overview

Nature Medicine (2024). AI in Health and Medicine. Nature Medicine. https://www.nature.com/collections/aihealthmedicine

Journal of Participatory Medicine (2024). Journal of Participatory Medicine. Society for Participatory Medicine. https://participatorymedicine.org/journal/

Bertalan Meskó, Eric Topol (2023). The Imperative for Regulatory Oversight of Large Language Models (and Generative AI) in Healthcare. npj Digital Medicine. https://doi.org/10.1038/s41746-023-00873-0

MIT Critical Data (2016). Secondary Analysis of Electronic Health Records. Springer. https://link.springer.com/book/10.1007/978-3-319-43742-2

Mitchell EM (2019). Concentration of Health Expenditures and Selected Characteristics of Persons with High Expenses, U.S. Civilian Noninstitutionalized Population, 2016. AHRQ MEPS Statistical Brief #521. https://meps.ahrq.gov/data_files/publications/st521/stat521.shtml

Musabyimana A, Ruton H, Gaju E, Berhe A, Grepin KA, Ngenzi J, et al. (2018). Assessing the perspectives of users and beneficiaries of a community health worker mHealth tracking system for mothers and children in Rwanda. PLOS ONE. https://doi.org/10.1371/journal.pone.0198725

N

National Audit Office (2011). The National Programme for IT in the NHS: An Update on the Delivery of Detailed Care Records Systems. National Audit Office (HC 888). https://www.nao.org.uk/reports/the-national-programme-for-it-in-the-nhs-an-update-on-the-delivery-of-detailed-care-records-systems/

National Institute of Standards and Technology (2024). NIST Special Publication 800-66: Implementing HIPAA Security Rule. NIST. https://csrc.nist.gov/pubs/sp/800/66/r2/final

National Institute of Standards and Technology (2024). NIST Cybersecurity Framework 2.0. NIST. https://www.nist.gov/cyberframework

National Institutes of Health (2024). NIH All of Us Research Program. National Institutes of Health. https://allofus.nih.gov/

NHS England (2023). GP IT Futures systems and services. NHS Digital. https://digital.nhs.uk/services/gp-it-futures-systems

NHS England (2024). NHS England Interoperability Framework. NHS Digital. https://digital.nhs.uk/services/interoperability-toolkit

NHS England (2024). NHS Spine. NHS Digital service. https://digital.nhs.uk/services/spine

NHS England (2024). Cancer Registration Statistics, England, 2022. NHS England, National Disease Registration Service. https://digital.nhs.uk/data-and-information/publications/statistical/cancer-registration-statistics/england-2022

NICE (National Institute for Health and Care Excellence) (2022). Evidence Standards Framework for Digital Health Technologies. NICE. https://www.nice.org.uk/about/what-we-do/our-programmes/evidence-standards-framework-for-digital-health-technologies

Nisingizwe MP, Ndishimye P, Swaibu K, et al. (2022). Effect of unmanned aerial vehicle (drone) delivery on blood product delivery time and wastage in Rwanda: a retrospective, cross-sectional study and time series analysis. The Lancet Global Health. https://doi.org/10.1016/S2214-109X%2822%2900048-1

O

Patrick Howell O'Neill (2020). Ransomware Did Not Kill a German Hospital Patient. MIT Technology Review. https://www.technologyreview.com/2020/11/12/1012015/ransomware-did-not-kill-a-german-hospital-patient/

Obermeyer Z, Powers B, Vogeli C, Mullainathan S (2019). Dissecting Racial Bias in an Algorithm Used to Manage the Health of Populations. Science. https://doi.org/10.1126/science.aax2342

Office of the National Coordinator for Health IT (2020). 21st Century Cures Act: Interoperability, Information Blocking, and the ONC Health IT Certification Program. Office of the National Coordinator for Health IT. https://www.healthit.gov/curesrule/

Office of the National Coordinator for Health Information Technology (ONC) (2020). 21st Century Cures Act: Interoperability, Information Blocking, and the ONC Health IT Certification Program. Office of the National Coordinator for Health IT. https://www.healthit.gov/topic/oncs-cures-act-final-rule

Office of the National Coordinator for Health IT (2023). Patient Engagement HIT Playbook. Office of the National Coordinator for Health IT. https://www.healthit.gov/playbook/pe/

Office of the National Coordinator for Health IT (2024). HealthIT.gov. Office of the National Coordinator for Health IT. https://www.healthit.gov/

Office of the Assistant Secretary for Planning and Evaluation (ASPE), US Department of Health and Human Services (2024). Medicare Telehealth Trends Dashboard. ASPE / HHS. https://aspe.hhs.gov/medicare-dashboard

Office of the National Coordinator for Health IT (2024). Office-based Physician Health IT Adoption and Use. Office of the National Coordinator for Health IT. https://www.healthit.gov/data/datasets/office-based-physician-health-it-adoption-and-use/

Office of the National Coordinator for Health IT (2024). Non-federal Acute Care Hospital Electronic Health Record Adoption. ONC Quick Stat. https://www.healthit.gov/data/quickstats/non-federal-acute-care-hospital-electronic-health-record-adoption/

Office of the National Coordinator for Health Information Technology (ONC) (2024). TEFCA (Trusted Exchange Framework and Common Agreement). Office of the National Coordinator for Health IT. https://www.healthit.gov/topic/interoperability/policy/trusted-exchange-framework-and-common-agreement-tefca

Office of the National Coordinator for Health IT (2024). Trusted Exchange Framework and Common Agreement (TEFCA). ONC programme. https://www.healthit.gov/topic/interoperability/policy/trusted-exchange-framework-and-common-agreement-tefca

OHDSI Collaborative (2024). Observational Health Data Sciences and Informatics (OHDSI). OHDSI. https://www.ohdsi.org/

openEHR Foundation (2024). openEHR Foundation. openEHR Foundation. https://www.openehr.org/

OpenMRS community (2024). OpenMRS. Open-source platform. https://openmrs.org/

ORCHA (2024). ORCHA - Organisation for the Review of Care and Health Apps. ORCHA Health. https://orchahealth.com/

P

Perez MV, Mahaffey KW, Hedlin H, et al. (2019). Large-Scale Assessment of a Smartwatch to Identify Atrial Fibrillation. New England Journal of Medicine. https://doi.org/10.1056/NEJMoa1901183

Garante per la Protezione dei Dati Personali (2023). Ordinanza ingiunzione nei confronti dell'Azienda Sanitaria Locale Napoli 3 Sud (28 settembre 2023, doc. web n. 9941232). Garante per la Protezione dei Dati Personali. https://www.gpdp.it/web/guest/home/docweb/-/docweb-display/docweb/9941232

Autoriteit Persoonsgegevens (2019). Haga Hospital fined for failing to adequately protect patient records. Autoriteit Persoonsgegevens (Dutch Data Protection Authority). https://www.autoriteitpersoonsgegevens.nl/en/current/haga-hospital-fined-for-failing-to-adequately-protect-patient-records

The Phoenix Partnership (TPP) (2024). TPP and SystmOne. The Phoenix Partnership (TPP). https://tpp-uk.com/

Poon EG, Keohane CA, Yoon CS, et al. (2010). Effect of Bar-Code Technology on the Safety of Medication Administration. New England Journal of Medicine. https://doi.org/10.1056/NEJMsa0907115

Katie Purohit (2021). The National Health Service's 'special measures': Cambridge - A case study. Health Services Management Research. https://pmc.ncbi.nlm.nih.gov/articles/PMC8320541/

R

Radley DC, Wasserman MR, Olsho LEW, Shoemaker SJ, Spranca MD, Bradshaw B (2013). Reduction in medication errors in hospitals due to adoption of computerized provider order entry systems. Journal of the American Medical Informatics Association. https://doi.org/10.1136/amiajnl-2012-001241

Rajkomar A, Dean J, Kohane I (2019). Machine Learning in Medicine. New England Journal of Medicine. https://doi.org/10.1056/NEJMra1814259

William Ralston (2020). The Untold Story of a Cyberattack, a Hospital and a Dying Woman. Wired UK. https://www.wired.co.uk/article/ransomware-hospital-death-germany

Ratwani RM, Savage E, Will A, Arnold R, Khairat S, Miller K, Fairbanks RJ, Hodgkins M, Hettinger AZ (2018). A usability and safety analysis of electronic health records: a multi-center study. Journal of the American Medical Informatics Association. https://doi.org/10.1093/jamia/ocy088

RE-AIM.org (2024). RE-AIM Framework. RE-AIM.org. https://www.re-aim.org/

Regenstrief Institute (2024). LOINC (Logical Observation Identifiers Names and Codes). Regenstrief Institute. https://loinc.org/

Regenstrief Institute (2024). LOINC. Regenstrief Institute. https://loinc.org/

Reuter E (2024). Digital therapeutics firm Akili to sell for $34M. MedTech Dive. https://www.medtechdive.com/news/akili-sell-34m-virtual-therapeutics-digital/717570/

Ross C, Swetlitz I (2018). IBM's Watson supercomputer recommended 'unsafe and incorrect' cancer treatments, internal documents show. STAT News. https://www.statnews.com/2018/07/25/ibm-watson-recommended-unsafe-incorrect-treatments/

Ruamviboonsuk P, Tiwari R, Sayres R, Nganthavee V, Hemarat K, Kongprayoon A, Raman R, Levinstein B, Liu Y, Schaekermann M, Lee R, Virmani S, Widner K, Chambers J, Hersch F, Peng L, Webster DR (2022). Real-time diabetic retinopathy screening by deep learning in a multisite national screening programme: a prospective interventional cohort study. The Lancet Digital Health, 4(4), e235-e244. https://doi.org/10.1016/S2589-7500(22)00017-6

S

Sahni NR, Gupta P, Peterson M, Cutler DM (2023). Active steps to reduce administrative spending associated with financial transactions in US health care. Health Affairs Scholar. https://doi.org/10.1093/haschl/qxad053

Shanafelt TD, West CP, Dyrbye LN, Trockel M, Tutty M, Wang H, Carlasare LE, Sinsky C (2022). Changes in Burnout and Satisfaction With Work-Life Integration in Physicians During the First 2 Years of the COVID-19 Pandemic. Mayo Clinic Proceedings. https://doi.org/10.1016/j.mayocp.2022.09.002

Shcherbina A, Mattsson CM, Waggott D, Salisbury H, Christle JW, Hastie T, Wheeler MT, Ashley EA (2017). Accuracy in Wrist-Worn, Sensor-Based Measurements of Heart Rate and Energy Expenditure in a Diverse Cohort. Journal of Personalized Medicine. https://doi.org/10.3390/jpm7020003

van der Sijs H, Aarts J, Vulto A, Berg M (2006). Overriding of Drug Safety Alerts in Computerized Physician Order Entry. Journal of the American Medical Informatics Association. https://doi.org/10.1197/jamia.M1809

Sinsky C, Colligan L, Li L, et al. (2016). Allocation of Physician Time in Ambulatory Practice: A Time and Motion Study in 4 Specialties. Annals of Internal Medicine. https://doi.org/10.7326/M16-0961

SNOMED International (2024). SNOMED International. SNOMED International. https://www.snomed.org/

SNOMED International (2024). SNOMED CT. SNOMED International. https://www.snomed.org/

Sood S, Lal K, Bhatia M, et al. (2025). Adoption and utilization of India's eSanjeevani national telemedicine service. Oxford Open Digital Health. https://doi.org/10.1093/oodh/oqaf025

Sophos (2024). The State of Ransomware in Healthcare 2024. Sophos. https://news.sophos.com/en-us/2024/07/30/the-state-of-ransomware-in-healthcare-2024/

Dawn Stacey, Krystina B. Lewis, Maureen Smith, Meg Carley, Robert Volk, Elisa E. Douglas, Lissa Pacheco-Brousseau, Jeanette Finderup, Janet Gunderson, Michael J. Barry, Carol L. Bennett, Paulina Bravo, Karina Steffensen, Amedee Gogovor, Ian D. Graham, Shannon E. Kelly, France Legare, Henning Sondergaard, Richard Thomson, Logan Trenaman, Lyndal Trevena (2024). Decision aids for people facing health treatment or screening decisions. Cochrane Database of Systematic Reviews, Issue 1, Art. No. CD001431. https://doi.org/10.1002/14651858.CD001431.pub6

Sutton RT, Pincock D, Baumgart DC, Sadowski DC, Fedorak RN, Kroeker KI (2020). An overview of clinical decision support systems: benefits, risks, and strategies for success. npj Digital Medicine. https://doi.org/10.1038/s41746-020-0221-y

T

Tai-Seale M, Baxter SL, Vaida F, Walker AD, Sitapati AM, Osborne C, Diaz J, Desai N, Webb S, Polston G, Helsten T, Gross E, Thackaberry J, Mandvi A, Lillie D, Li S, Gin G, Achar S, Hofflich H, Sharp C, Millen M, Longhurst CA (2023). Association of physician burnout with perceived EHR work stress and potentially actionable factors. Journal of the American Medical Informatics Association. https://doi.org/10.1093/jamia/ocad136

Tierney AA, Gayre G, Hoberman B, Mattern B, Ballesca M, Kipnis P, Liu V, Lee K (2024). Ambient Artificial Intelligence Scribes to Alleviate the Burden of Clinical Documentation. NEJM Catalyst. https://doi.org/10.1056/CAT.23.0404

Eric Topol (2015). The Patient Will See You Now. Basic Books. https://www.basicbooks.com/titles/eric-topol/the-patient-will-see-you-now/9780465040025/

Topol EJ (2019). High-Performance Medicine: The Convergence of Human and Artificial Intelligence. Nature Medicine. https://doi.org/10.1038/s41591-018-0300-7

Eric Topol (2019). Deep Medicine: How Artificial Intelligence Can Make Healthcare Human Again. Basic Books. https://www.basicbooks.com/titles/eric-topol/deep-medicine/9781541644649/

Torres FS (2020). When discussing the impact of AI on radiology, just remember: radiology is an infinite game. Radiologia Brasileira 53(6). https://doi.org/10.1590/0100-3984.2020.53.6e2

Totten AM, Womack DM, Eden KB, McDonagh MS, Griffin JC, Grusing S, Hersh WR (2016). Telehealth: Mapping the Evidence for Patient Outcomes From Systematic Reviews. AHRQ Technical Brief No. 26. https://www.ncbi.nlm.nih.gov/books/NBK379320/

U

U.S. National Library of Medicine (2024). RxNorm. U.S. National Library of Medicine. https://www.nlm.nih.gov/research/umls/rxnorm/

United States Congress (2009). Health Information Technology for Economic and Clinical Health (HITECH) Act. United States Congress (Public Law 111-5). https://www.healthit.gov/resources/health-information-technology-for-economic-and-clinical-health-hitech-act-of-2009/

US Food and Drug Administration (2018). FDA Framework for Real-World Evidence Program. U.S. Food and Drug Administration. https://www.fda.gov/science-research/science-and-research-special-topics/real-world-evidence

US Food and Drug Administration (2021). Artificial Intelligence and Machine Learning in Software as a Medical Device. U.S. Food and Drug Administration. https://www.fda.gov/medical-devices/software-medical-device-samd/artificial-intelligence-and-machine-learning-software-medical-device

US Food and Drug Administration (2022). Policy for Device Software Functions and Mobile Medical Applications. U.S. Food and Drug Administration. https://www.fda.gov/regulatory-information/search-fda-guidance-documents/policy-device-software-functions-and-mobile-medical-applications

US Government Accountability Office (2022). Cybersecurity: Federal Response to SolarWinds and Microsoft Exchange Incidents (GAO-22-104746). US Government Accountability Office. https://www.gao.gov/products/gao-22-104746

US Food and Drug Administration (2023). Clinical Decision Support Software: Guidance for Industry and FDA Staff. U.S. Food and Drug Administration. https://www.fda.gov/regulatory-information/search-fda-guidance-documents/clinical-decision-support-software

US Department of Health and Human Services (2024). Telehealth.HHS.gov. U.S. Department of Health and Human Services. https://telehealth.hhs.gov/

US Food and Drug Administration (2024). Predetermined Change Control Plans for Machine Learning-Enabled Device Software Functions. U.S. Food and Drug Administration. https://www.fda.gov/regulatory-information/search-fda-guidance-documents/marketing-submission-recommendations-predetermined-change-control-plan-artificial-intelligence

V

Venkatesh V, Morris MG, Davis GB, Davis FD (2003). User Acceptance of Information Technology: Toward a Unified View. MIS Quarterly. https://doi.org/10.2307/30036540

Venkatesh V, Thong JYL, Xu X (2012). Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology. MIS Quarterly. https://doi.org/10.2307/41410412

W

W3C Web Accessibility Initiative (2023). Web Content Accessibility Guidelines (WCAG) 2.2. W3C. https://www.w3.org/WAI/WCAG22/quickref/

Robert Wachter (2015). The Digital Doctor: Hope, Hype, and Harm at the Dawn of Medicine's Computer Age. McGraw-Hill. https://www.mhprofessional.com/the-digital-doctor-hope-hype-and-harm-at-the-dawn-of-medicine-s-computer-age-9780071849470

Wang C, Lee C, Shin H (2023). Digital therapeutics from bench to bedside. npj Digital Medicine. https://doi.org/10.1038/s41746-023-00777-z

World Health Organization (2011). mHealth: New Horizons for Health through Mobile Technologies. World Health Organization. https://iris.who.int/handle/10665/44607

World Health Organization (2019). WHO Guideline: Recommendations on Digital Interventions for Health System Strengthening. World Health Organization. https://www.who.int/publications/i/item/9789241550505

World Health Organization (2019). ICD-11 International Classification of Diseases. World Health Organization. https://icd.who.int/

World Health Organization (2021). Global Strategy on Digital Health 2020-2025. World Health Organization. https://www.who.int/docs/default-source/documents/gs4dhdaa2a9f352b0445bafbc79ca799dce4d.pdf

World Health Organization (2021). Ethics and Governance of Artificial Intelligence for Health. World Health Organization. https://www.who.int/publications/i/item/9789240029200

World Economic Forum (2024). World Economic Forum - Shaping the Future of Health and Healthcare. World Economic Forum. https://www.weforum.org/topics/health-and-healthcare/

World Health Organization (2024). International Classification of Diseases (ICD). World Health Organization. https://icd.who.int/

World Bank (2024). Population ages 65 and above (% of total population), Japan. World Bank Open Data (indicator SP.POP.65UP.TO.ZS). https://data.worldbank.org/indicator/SP.POP.65UP.TO.ZS?locations=JP

World Health Organization (2024). Civil registration and vital statistics. World Health Organization. https://www.who.int/news-room/fact-sheets/detail/civil-registration-and-vital-statistics

World Bank (2024). Physicians (per 1,000 people). World Bank (Global Health Workforce Statistics, WHO). https://data.worldbank.org/indicator/SH.MED.PHYS.ZS

Wymant C, Ferretti L, Tsallis D, et al. (2021). The epidemiological impact of the NHS COVID-19 app. Nature. https://doi.org/10.1038/s41586-021-03606-z

Y

Yen PY, Kellye M, Englebright J, Bass E, Goodall E, Ferri W, Lewis B, Walker DK (2018). Nurses' Time Allocation and Multitasking of Nursing Activities: A Time Motion Study. AMIA Annual Symposium Proceedings. https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6371290/