Journal of the American Medical Informatics Association.
URL: https://doi.org/10.1197/jamia.M2997
Abstract. JAMIA 16(3):291-299 (2009). Synthesis of health-IT implementation literature and AMIA workshop findings, identifying that 50-80% of health-IT projects fail to deliver intended benefits, usually because of inadequate attention to organisational, workflow, and human factors rather than technical limitations.