Harvard Business School Press.
URL: https://store.hbr.org/product/leading-change/488037
Abstract. Kotter's seminal 1996 book introducing the 8-step process for leading organisational change (Establishing a Sense of Urgency, Creating the Guiding Coalition, Developing a Vision and Strategy, Communicating the Change Vision, Empowering Employees for Broad-Based Action, Generating Short-Term Wins, Consolidating Gains and Producing More Change, Anchoring New Approaches in the Culture). Widely applied in healthcare implementation and change management. ISBN 0-87584-747-1. A revised edition was published by Harvard Business Review Press in 2012 (ISBN 9781422186435) with the same 8-step process and a new preface by the author.