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Patient Characteristics Associated With Telemedicine Access for Primary and Specialty Ambulatory Care During the COVID-19 Pandemic

Eberly LA, Khatana SAM, Nathan AS, et al. (2020)

JAMA Network Open.

URL: https://doi.org/10.1001/jamanetworkopen.2020.31640

Abstract. JAMA Network Open 3(12):e2031640 (2020). Documents significant disparities in telehealth uptake during the COVID-19 pandemic, finding that older patients, non-English speakers, and those with lower incomes were less likely to complete video visits, and disproportionately defaulted to audio-only telephone visits.