International Journal of Medical Informatics.
URL: https://doi.org/10.1016/j.ijmedinf.2005.07.024
Abstract. International Journal of Medical Informatics 75(2):125-137 (2006). Influential framework for understanding health information system failure as a 'design-reality gap': the bigger the mismatch between system design and on-the-ground reality, the more likely the project is to fail. Provides the design-reality model widely used in HIS evaluation.