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Medicare telehealth visits, 2019 vs 2020

Medicare telehealth visits surged 63-fold during the pandemic, from about 0.84 million in 2019 to 52.7 million in 2020, after Medicare temporarily lifted restrictions on where patients could be seen. About 92% of these visits were delivered to patients in their homes.

01020304050 0.8452.7 20192020 YearTelehealth visits (millions)
Source: HHS ASPE / CMS, Medicare Telehealth Trends · retrieved 2026-05-31

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Source type
Government
Topic
Telehealth utilisation
Unit
Visits (millions)
Coverage
United States (Medicare fee-for-service)
Frequency
Annual

Discussed in: Chapter 3: Telemedicine and Virtual Care

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